Terms of service

Return and Refund Policy

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Last updated: January. 1, 2025

Thank you for shopping at 981 Tea Shop.

If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with us.

Interpretation & Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined

under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Jazzy Artz, Inc., dba 981 Tea Shop at The Market on 5500 Bells Ferry Rd, Acworth GA 30102-2526 US.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website

  • Website refers to 981 Tea Shop, accessible from

  • https://www.981TeaShop.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days

  • The Goods are in the original packaging.

  • The Goods were not used or damaged

  • The following Goods cannot be returned: Loose Leaf Teas or Herbs

  • The supply of Goods customized to Your specifications or clearly personalized.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

You should send the Goods at the following address:

The Market (981 Tea Shop) 5500 Bells Ferry Rd, Acworth GA 30102-2526 US

We cannot be held responsible for Goods damaged or lost in return shipment.

Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to

you, You'll receive a gift credit for the value of your return. Once the

returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had

the Order shipped to themselves to give it to You later, We will send the

refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email - sales@981TeaShop.com

  • By phone - 1+404-432-0981